Event Indicators are Flashing in the TreeView of the Operator Console but no open events for the server, in the events pane. (NETIQKB3828)

  • 7703828
  • 02-Feb-2007
  • 01-Nov-2010

Environment

NetIQ AppManager 6.x
NetIQ AppManager 7.0.x

Situation

Event Indicators are Flashing in the TreeView of the Operator Console but no open events for the server, in the events pane.
Blinking Event Indicator in TreeView

Resolution

In the Events pane turn off the parent view. This should produce the parentless child events.

Acknowledge the events and the blinking will stop.

Cause

This is caused by running jobs like General_MachineDown, PingMachine, MCGrayedOut, NT_RemoteServiceDown etc., where one server runs the job against several other servers (job parameter of: machine list or full path to file with list of computers).

Additional Information

Formerly known as NETIQKB3828