Environment
NetIQ AppManager 6.x
NetIQ AppManager 7.x
Compaq Insight Manager
Situation
Error: 'SNMP Not Functional and Failed to Get MIB Variable Value.'
Resolution
The best way to resolve this is to complete a few snmptool queries against the server in question. Below are sample queries for CIM knowledge scripts.
Try getting the values from the following commands. The OID may vary. The c:\get.txt will pipe results into a file to send to Support.
snmptool get servername communitystring .1.3.6.1.4.1.232.9.2.2.17.0 >c:\get.txt
snmptool get servername communitystring .1.3.6.1.4.1.232.9.2.2.24.0 >c:\get2.txt
snmptool get servername communitystring .1.3.6.1.4.1.232.9.1.3.0 >c:\get3.txt
If you get the following results, SNMP is functional, but there is a problem with the MIB for Compact Insight Manager.
Error: 'SNMP Not Functional and Failed to Get MIB Variable Value.'
To resolve the problem uninstall and re-install your CIM Agent, or upgrade to a newer version. Re-try the query. You should get a value returned.
ErrorStatus: 0 (No Error)
ErrorIndex: 0
varbind 1:
Name: .iso.org.dod.internet.private.enterprises.232.9.2.2.17.0
OID: 1.3.6.1.4.1.232.9.2.2.17.0
Type: INTEGER
Value:
Another way to investigate is to walk the MIB tree. Below is an example for the Compaq Remote Insight Manager. This will return a long list of null values if there is a problem with the MIB.
snmptool walk servername communitystring .1.3.6.1.4.1.232.9 >c:\walk.txt
Cause
Additional Information