AMAdmin_AgentInstall Knowledge Script generates an event suggesting to run diskperf (NETIQKB3624)

  • 7703624
  • 02-Feb-2007
  • 17-Aug-2010

Environment

NetIQ AppManager 6.x
Microsoft Windows Server 2000

Situation

AMAdmin_AgentInstall Knowledge Script generates an event stating that the installation was Partially Complete and suggests to run diskperf -y to enable performance monitoring.

Resolution

Open a command prompt on the target system and run the following command:

diskperf -y

You will receive a confirmation message from the system indicating that the counters are enable.  The message may differ across operating system versions.

Cause

On Microsoft Windows 2000 and earlier systems the disk performance counters are not enabled by default.  The installation will warn you that you should run 'diskperf -y' from a command prompt to enable the disk performance counters in the event you wish to run knowledge scripts that monitor those counters.

Additional Information

Formerly known as NETIQKB3624

Disk Performance Counters are enabled by default on Windows 2003 Server and beyond.