How do I change the polling intervals of the NetIQMS? (NETIQKB3540)

  • 7703540
  • 02-Feb-2007
  • 10-Sep-2010

Environment

NetIQ AppManager 6.x
NetIQ AppManager 7.0.x

Situation

How do I change the polling intervals of the NetIQMS?

Resolution

WARNING: It is strongly recommended that you back up the registry before modifying the registry. Using Registry Editor incorrectly can cause serious, system-wide problems that may require reinstallation of Windows. Use the Registry Editor at your own risk.

The NetIQms polls the QDB for new jobs every 5 seconds.  To change this setting, modify the following registry value:

  • HKLM\SOFTWARE\NetIQ\AppManager\4.0\NetIQms\Config\Job Poll Interval

The NetIQms polls the NetIQmc service on the agent computers every 900 seconds.  To change this setting, modify the following registry value:

  • HKLM\SOFTWARE\NetIQ\AppManager\4.0\NetIQms\Config\Machine Poll Interval

The NetIQccm polls the NetIQms every 30 seconds.  To change this setting, modify the following registry value:

  • HKLM\SOFTWARE\NetIQ\AppManager\4.0\NetIQccm\Config\PingMSinterval note

For more information see NETIQKB3165

Additional Information

Formerly known as NETIQKB3540