Resolution
Goal
How do I customize the Directory and Resource Administrator Web Console?
Can the Web Console be customized?
Does NetIQ Technical Support provide support for Web Console customizations?
Fact
Directory and Resource Administrator 6.x
Directory and Resource Administrator 7.x
Directory and Resource Administrator 8.0
Directory and Resource Administrator 8.0 SP1
Fix
The Directory and Resource Administrator (DRA) Web Console interface can be customized to manage many different object attributes in Microsoft Active Directory. The primary resource for performing these customizations is the Software Development Kit (SDK). The SDK is included on the DRA installation CD beginning with version 6.3. The SDK allows users to design and implement non-standard management interfaces for DRA that fit more closely with the individual company's policies. For more information on the SDK, please refer to the following NetIQ Knowledge Base article:
NETIQKB311: "What is the Software Development Kit (SDK) and what can it do?"
In addition, NetIQ's Professional Services Team builds custom solutions for customers. Please contact your NetIQ Sales Representative or Technical Support for information on this option.
NoteFor more information on customizing the Web Console in DRA 6.60 and later, please refer to the Customization Quick Tour located under the Help menu in the Web Console.
Note
Web Console customizations that are provided on NetIQ's Knowledge Depot or referenced in Knowledge Base articles are offered on an "as is" basis, and are not part of the supported product set. Customers should be aware that issues that may arise from their use are not supported by NetIQ Technical Support. NetIQ Technical Support does not support creation, modification or customization of the DRA Web Console.