Unable to install AppManager agent. (NETIQKB3008)

  • 7703008
  • 02-Feb-2007
  • 06-Dec-2010


NetIQ AppManager 6.x
NetIQ AppManager 7.0.x


Unable to install AppManager agent.
Error: 'Unable to create Local Repository for the AppManager managed client (NetiQMC) service.'
Error: 'Unable to create the registry key and the local repository for the NetIQ AppManager Client Communications Manager (NetIQccm) service.'
Error: 'Autonomous operation requires access to a local repository and will not be available on this computer.'
Problem reported during setup.


To ensure MDAC is properly installed:

  1. Run the setup program for the latest version of MDAC from Microsoft at hthttp://support.microsoft.com/kb/231943
  2. Reboot. 
  3. If you are using Windows NT, also install MSJET drivers from http://support.microsoft.com/kb/239114


The MDAC is not properly installed and configured.

Additional Information

Formerly known as NETIQKB3008

You can also verify that the Account being used to install AppManager on the server has access to make changes to the system's registry. 

For more information on how to troubleshoot a possible registry permissions issue during AppManager Agent installation, see NETIQKB52242:"AppManager agent installation cannot create a local repository" at https://www.netiq.com/kb/esupport/consumer/esupport.asp?id=NETIQKB52242.