Resolution
goal
fact
Microsoft Windows 2000 Active Directory Domain
fact
OLAP Administrators Group
cause
fix
Why does the pre-installation check for Analysis Center fail with the message 'OLAP service must be running as a Windows 2000/NT 4.0 Domain account with "OLAP administrator" privileges' when the service account is a member of that group?
fact
Microsoft Windows 2000 Active Directory Domain
fact
OLAP Administrators Group
cause
The AppManager Analysis Center pre-installation check does not understand the Windows 2000 Active Directory format for user accounts:
user@techsupport.netiq.com
fix
Change the service account to the Windows NT 4.0 format:
techsupport\user
The account must also appear this way when viewing it in the OLAP Administrators group.
Additional Information
Formerly known as NETIQKB2935