Why is the MO version in the database not showing the current version of the agent? (NETIQKB2882)

  • 7702882
  • 02-Feb-2007
  • 16-Jan-2008

Resolution

goal

Why is the MO version in the database not showing the current version of the agent?



fact
AppManager Repository

fact
Managed Objects

fact
Version Information

symptom

The version of the AppManager Agent is not reflected in the AppManager Repository.



fix

Run the appropriate Discovery knowledge scripts on the AppManager Agent to update the version information in the AppManager Repository.



note

The version of the AppManager Agent and its Managed Objects can be identified by navigating to the %\NetIQ\AppManager\Bin directory on the AppManager Agent and viewing the Properties of the Managed Objects (Q*a4.dll files. The build number for AppManager 4.3 is 4.3.20.10.



note

NOTE: AppManager does not actively update the version information in the AppManager Repository but relies on the AppManager Administrator/User to run the appropriate Discover knowledge scripts to do this.



Additional Information

Formerly known as NETIQKB2882

Feedback service temporarily unavailable. For content questions or problems, please contact Support.