What is the difference between the NT_ServiceDown and General_ServiceDown Knowledge Scripts? (NETIQKB2601)

  • Document ID:7702601
  • Creation Date:02-Feb-2007
  • Modified Date:09-Dec-2010
    • Micro Focus Products:
      AppManager

Environment

NetIQ AppManager 6.x
NetIQ AppManager 7.0.x

Situation

What is the difference between the NT_ServiceDown and General_ServiceDown Knowledge Scripts?

Resolution

General_ServiceDown
Is used to detect if a previously discovered service is running. You can run this Knowledge Script for most services, including SQL Services, Exchange Services, IIS Services, or SMS Services.

NT_ServiceDown
Is used to detect other services, such as WinLogon or NetIQms, which are not included in the TreeView. These are the services which are not discovered.

Additional Information

Formerly known as NETIQKB2601