Environment
AppManager Suite 6.x
AppManager Suite 7.0.x
Situation
Error: MAPILogonEX failed:
Resolution
Start the Registry Editor (Regedt32.exe or regedit.exe) on the Exchange Server.
Under the hive HKEY_LOCAL_MACHINE go the following subkey:
SOFTWARE\NETIQ\NetIQmc
Insert the correct information for each of the following values:
Exchange Mailbox:
Exchange Profile:
Exchange Server:
Restart the NetIQmc service on the target machine.
Close the registry editor, then drop a new Discovery_Exchange job on the Exchange Server. The discovery should now complete without errors.
Cause
The Discovery_Exchange knowledge script relies on NT Registry entries for Exchange Profile and Mailbox information, not the Security Manager entries, which are used by other knowledge scripts such as Action_MapiMail or Exchange_Connectivity.
Additional Information
Discovery_Exchange job completes, and objects appear in the Tree View, but the following event is generated:
EXCH Discovery Partially OK
MAPILogonEX failed: <profilename> 80040111.
The value <profilename> is either a name or is blank. The correct profile name and mailbox have been entered into the AppManager Security Manager for the server being discovered. The Action_MapiMail knowledge script works properly when used as a managed client action in conjunction with other jobs, such as NT_MemUtil, on the Exchange Server.