What are the differences between the NT_ServerError and the NT_ServerTimeout Knowledge Scripts? (NETIQKB2519)

  • 7702519
  • 02-Feb-2007
  • 09-Dec-2010

Environment

NetIQ AppManager 6.x
NetIQ AppManager 7.0.x

Situation

What are the differences between the NT_ServerError and the NT_ServerTimeout Knowledge Scripts?

Resolution

Both Knowledge Scripts get data from NT counters of closed sessions, the difference is:

NT_ServerError Knowledge Script:

  • Monitors the number of sessions that have been closed due to unexpected error conditions during the monitoring interval. This Knowledge Script only tracks the number of sessions that failed and were closed and dropped in an error state. (For example : It indicates how frequently network problems are causing dropped sessions on the server.)

NT_ServerTimeOut Knowledge Script:

  • Monitors the number of sessions that timed-out during the monitoring interval. In order to conserve resources, Windows NT servers will automatically disconnect sessions that are idle for a set period of time. If a session's idle time exceeds the autodisconnect parameter for the server, it "times out" and is closed.( It shows whether the autodisconnect setting is helping to conserve resources.)

More information about both of these Knowledge Scripts can be found in their individual Help Files, which you can access by highlighting the KS in the NT KS Pane of the Operator Console, and pressing the F1 key on your keyboard.

Additional Information

Formerly known as NETIQKB2519