How do I create additional 'Resolution State' items in Operations Manager and Security Manager? (NETIQKB2127)

  • Document ID:7702127
  • Creation Date:02-Feb-2007
  • Modified Date:08-Sep-2008
    • Micro Focus Products:
      Security Manager

Resolution

goal
How do I create additional 'Resolution State' items in Operations Manager and Security Manager?

fact
Operations Manager 3.X

fact
Security Manager 3.X

fix
To create additional 'Resolution State' items, refer to the following steps from the MMC Interface:
  1. Expand the Operations and Security Manager snap-in from the left pane of the MMC.
  2. Expand the Configurations node from the left pane.
  3. Expand the Global Setting folder from the left pane.
  4. Click Alert Resolution State in the right pane.
  5. Click Action on the menu bar.
  6. Click Properties on the Action menu.
  7. Under 'Alert Resolution State' tab, click Add.
     
  8. In the 'Resolution State' Edit dialog box, specify the properties and conditions of the 'service level agreement' for this resolution state.
  9. Click OK to close the properties window.
  10. Click OK to close the Configuration Global Settings | Properties window.


Additional Information

Formerly known as NETIQKB2127