Receiving an exception thrown error, stating that this is caused by an issue in XP. (NETIQKB2001)

  • 7702001
  • 02-Feb-2007
  • 08-Sep-2008

Resolution

fact
Exchange Migrator 2.x

symptom
Receiving an exception thrown error, stating that this is caused by an issue in XP.

cause
This is caused by an issue within Office XP, if you call either the "IExchangeManageStore::GetMailboxTable" method or the "IExchangeManageStore::GetPublicFolderTable" method, an access violation (0xc000005) occurs in Outlook 2002.

fix
To resolve this issue, please visit the Microsoft Knowledge Base site and review the following article:

  • Article ID: Q299807 OL2002: IExchangeManageStore Interface Yields an Access Violation for Both the GetMailboxTable and the GetPublicFolderTable Methods

*Be sure to read the note included on this article.

NetIQ has added information as to the support of Outlook 2002 in Exchange Migrator 2.01 documentation.



note
Please contact Technical Support to create a 'Support Request' for any issues you encounter that are not addressed by the User Guide, any Knowledge Base articles found on the website, or current Hotfixes or Service Packs available for download.

Additional Information

Formerly known as NETIQKB2001