After Resetting a User's Password in the Web Console, the 'User must change password at next logon' (NETIQKB1996)

fact
Directory and Resource Administrator 6.x

fact
Directory and Resource Administrator 7.x

fix

Directory and Resource Administrator version 6.50 and earlier

The Web Console in version 6.50 and earlier is working as designed. A post-task trigger can be used to remove the User must change password at next logon flag and reset any other flags that might be standard as per company policy.

Or

The Directory and Resource Administrator can be modified to display the User must change password at next logon flag in the web console.

Directory and Resource Administrator version 6.60 and later

The Web Console in version 6.60 and later does not automatically set the User must change password at next logon flag when the password is reset.

For more information on how to customize the Web Console is version 6.60 to ensure that the User must change password at next logon flag is always checked, please refer to the following knowledge base article:

NETIQKB33108 - How do I configure the Web Console so that the User must change password at next logon flag is always checked when a password is reset?

Formerly known as NETIQKB1996