Directory and Resource Administrator Server Service Fails to Initialize After Enabling Exchange Admi (NETIQKB1813)

  • 7701813
  • 02-Feb-2007
  • 27-Jun-2007

Resolution

fact
Directory and Resource Administrator 6.30 SP1

fact
Directory and Resource Administrator 6.30.01

fact
Directory and Resource Administrator 6.40

fact
Directory and Resource Administrator 6.50

symptom
Directory and Resource Administrator Server Service Fails to Initialize After Enabling Exchange Administrator

symptom
The MCS OnePoint Administration Service does not complete initialization if the Exchange Administrator module of Directory and Resource Administrator (DRA) is enabled.

cause
DRA attempts to enumerate Exchange 2000 mailboxes upon initialization, using IDirectorySearch, which can prevent the initialization process from completing properly.

fix
The above-described issue was addressed with the release of Hotfix Q12256 for DRA 6.30 SP1 and is included in all subsequent releases.

Download the latest version of DRA:

  • Download: Directory and Resource Administrator (requires a password)

To obtain Hotfix Q12256 for DRA 6.30 SP1 please contact NetIQ Technical Support.



Additional Information

Formerly known as NETIQKB1813