Exchange_InactiveMailboxes Knowledge Script Fails on Accessing Exchange Mailbox (NETIQKB1698)

  • Document ID:7701698
  • Creation Date:02-Feb-2007
  • Modified Date:20-Oct-2010
    • Micro Focus Products:
      AppManager

Environment

NetIQ AppManager 6.X
NetIQ Appmanager 7.0.X

Situation

Exchange_InactiveMailboxes Knowledge Script Fails on Accessing Exchange Mailbox with error Mailbox does not exist.

Resolution

Login to the Exchange mailbox with a MAPI client at least once before running the InactiveMailboxes Knowledge Script.

Cause

The mailbox and profile are configured correctly but Exchange_InactiveMailboxes may not be able to access the mailbox because it was defined in Exchange,but is unused (never logged into using a MAPI client).

Additional Information

Formerly known as NETIQKB1698