Excluding computers by specifying another ActiveView causes a blank Managed Resource List. (NETIQKB1653)

  • 7701653
  • 02-Feb-2007
  • 22-Jun-2007

Resolution

fact
Directory and Resource Administrator 6.0

fact
Directory and Resource Administrator 6.01

fact
Directory and Resource Administrator 6.02

fact
Directory and Resource Administrator 6.02 SP1

fact
Directory and Resource Administrator 6.30

fact
Directory and Resource Administrator 6.30 SP1

symptom
Excluding computers by specifying another ActiveView causes a blank Managed Resource List.

symptom
While in the Directory and Resource Administrator MMC interface, Assistant Admins see a blank list when managing a computer's resources. The information to the left of the list displays the correct item count and the number of lines on the screen correspond to the number of resources on that computer. All columns but one will be blank.

cause
For example, one ActiveView is configured to include at least one computer from the managed domain. A second ActiveView includes all printers in the same domain while excluding objects managed by the first ActiveView. When the Assistant Admin attempts to manage printers in the second ActiveView, the displayed list will be empty even if the excluded computer is not a print server.

fix
The above described issue was addressed with the release of Hotfix Q12199 for Directory and Resource Administrator (DRA) 6.30 SP1 and is included in all subsequent releases.

Download the latest version of DRA:

    Download: Directory and Resource Administrator (requires a password)

To obtain Hotfix Q12199 for DRA 6.30 SP1 please contact NetIQ Technical Support.



Additional Information

Formerly known as NETIQKB1653