Error: 'Object exporter specified was not found.' (NETIQKB1609)

fact
Directory and Resource Administrator 6.x

fact
Directory and Resource Administrator 7.x

symptom
Error: 'Object exporter specified was not found.'

symptom
When attempting to launch Directory and Resource Administrator's MMC interface, the following error message is received:

'Object exporter specified was not found'
or

'0x80070776' (Returned from the CoGetClassObject or CoCreateInstance call).

cause
The above error message is received if TCP\IP is installed on the Directory and Resource Administrator server but the machine has not been assigned a valid IP address.

fix
In order to resolve the above error, verify the following on the Directory and Resource Administrator server:

• Number of Network Interface Card on the Directory and Resource Administrator server
• All Network Interface Cards have a valid IP address assigned

note
Microsoft has confirmed that DCOM will not function on a server if any of that server's network interface have been assigned an invalid IP address.

NetIQ will update this article with any new information about this issue.

Formerly known as NETIQKB1609