How can I install agents to a different drive and directory from the default configuration? (NETIQKB1473)

  • 7701473
  • 02-Feb-2007
  • 04-Apr-2012

Environment

Security Manager 6.5

Situation

How can I install agents to a different drive and directory from the default configuration of 'C:\Program Files'?
Where can the install location for a managed agent be changed?

Resolution


Security Manager has the ability to set a specfic drive and path for the installation location of Managed SM Agents. This path can be set via:

Launch Development Console

Expand the Configuration Section

Highlight the Global Settings

Open the Central Computer Settings

Use the Agent Install Shares to change the default drive for the Agent Install

Click Apply and OK to save the changes

Cause

There are times when the default path (c:\Program Files\NetIQ\) is unable to be used to install a managed agent.

Additional Information

Formerly known as NETIQKB1473

These settings for agent share and system share are global for the entire configuration group. Also it is important NOT to change these settings once agents are already installed. If an there is a need to use a different install location for some but not all of the agents,  those agents will need to be an unmanaged manual agent.