What information is displayed on the History tab on the properties page of an alert? (NETIQKB1216)

  • 7701216
  • 02-Feb-2007
  • 28-Mar-2012

Environment

Security Manager 6.0

Security Manager 6.5

Situation

How can I view the history of an alert?
What information is viewable under the Alert History Tab?

Resolution


Security Manager automatically tracks and records all changes to alert properties on the History tab. This includes changes made by a processing rule, changes made by scripts, and any automatic responses that have occurred.

You cannot directly edit the alert resolution history. However, when you change the resolution state of a specific alert, Security Manager also records the changes on the History tab. Any direct changes to the Alert Properties page can be made on the Knowledge Base tab. This will enable you to keep an up-to-date record of the alert resolution process. Providing specific comments allows you to accumulate knowledge about this particular instance of the alert and how it was addressed.



Cause

There are times when you might need to track the historical change in status of a specfic alert.

Additional Information

Formerly known as NETIQKB1216

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