How do I change the NetBIOS name of Management Server machine(s) in the AM Repository? (NETIQKB647)

  • 7700647
  • 02-Feb-2007
  • 10-Sep-2010

Environment

NetIQ AppManager 6.x
NetIQ AppManager 7.0.x

Situation

How do I change the NetBIOS name of Management Server machine(s) in the AM Repository?

Resolution

  1. Remove the agent machine from the domain.
  2. Change the machine name.
  3. Rejoin the domain. (This will require a reboot)
  4. Close any open AppManager consoles and stop the NetIQ AppManager Management Server service if running.
  5. Open command prompt on the repository machine and register the MS service:

    netiqms -r QDBMS:QDB:netiqu:netiqp:SQLServerName -i

    Where:

    QDB is the name of the AppManager Repository
    netiqu is the username of the NetIQ SQL Account.
    netiqp is the password of the NetIQ SQL Account.
    SQLServerName is the name of the SQL Server. (or SQLServerName\Instance)

  6. Start the NetIQ AppManager Management Server service.
  7. Add the new Repository/Management Server machine name to the console and run the applicable discovery knowledge scripts against the machine.
  8. Open SQL query analyzer and execute against the repository (QDB) database:

    EXEC ForceDeleteMachineByName 'machinename'

    Where 'machinename' is the server name to be removed from the console.

  9. Open Operator Console and the old machine name should have been removed.
  10. If desired, update two registry keys on this machine to reflect this new machine name:

    HKEY_LOCAL_MACHINE\software\netiq\netiqmc\netiqms
    HKEY_LOCAL_MACHINE\software\netiq\netiqms\rpserver


Additional Information

Formerly known as NETIQKB647

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