Exchange_NumberOfMailboxes Knowledge Script generates error "Could Not Open Exchange Message Store". (NETIQKB233)

  • 7700233
  • 02-Feb-2007
  • 20-Oct-2010

Environment

NetIQ AppManager 6.x
NetIQ AppManager 7.0.x

 

Situation

Exchange_NumberOfMailboxes Knowledge Script generates error "Could Not Open Exchange Message Store".

Resolution

Change the MAPI profile to reflect an existing mailbox in the Recipients Container. You can create a new mailbox if none currently exist.

For more information on configuring a MAPI profile see NetIQ KB Article NETIQKB3367 : How do I create a mailbox profile without a mapi client installed on an exchange server?

Cause

The configured mailbox for the module does not have a valid mailbox.

Additional Information

Formerly known as NETIQKB233

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