Environment
NetIQ AppManager 6.x
NetIQ AppManager 7.0.x
Situation
Exchange_NumberOfMailboxes Knowledge Script generates error "Could Not Open Exchange Message Store".
Resolution
Change the MAPI profile to reflect an existing mailbox in the Recipients Container. You can create a new mailbox if none currently exist.
For more information on configuring a MAPI profile see NetIQ KB Article NETIQKB3367 : How do I create a mailbox profile without a mapi client installed on an exchange server?
Cause
The configured mailbox for the module does not have a valid mailbox.
Additional Information
Formerly known as NETIQKB233