Environment
Identity Manager 4.7.4
Situation
After upgrading Identity Manager
to 4.7.4 version, forms for some workflows are not loading properly while requesting permissions in the Identity
Applications Dashboard.
Resolution
To resolve this problem, follow these steps:
- Stop
the Tomcat service running on your Identity Applications server by using
the following command:
systemctl stop netiq-tomcat.service
- Back
up the files from the /opt/netiq/idm/tomcat/lib/ directory.
- Download
the apache-tomcat-9.0.36.tar.gz from the Apache Tomcat
website.
- Navigate
to a directory where you want to extract the file and execute the
following command:
tar -xzf apache-tomcat-9.0.36.tar.gz
- Delete
the ecj-4.6.3.jar file from the /opt/netiq/idm/tomcat/lib/ directory.
- Locate
the lib
directory in the extracted location and copy all the files to the /opt/netiq/idm/tomcat/lib/ directory.
- Run
the following commands to change the permission for the directory:
chown novlua:novlua
<directory_path>
chmod 755 <directory_path>
Where <directory_path> is the path
to the lib directory.
- Start the Tomcat service on your Identity Applications server by running the following command:
systemctl
start netiq-tomcat.service