How to completely remove SecureLogin from a workstation

  • 7025218
  • 27-Jul-2021
  • 27-Jul-2021

Environment

NetIQ SecureLogin 
NSL 7
NSL 8
NSL 9 Client

Situation

How to uninstall SecureLogin from a workstation
How to make sure SecureLogin is completely removed from the workstation

Resolution

Uninstall SecureLogin through Settings, Apps & Features.   Just select SecureLogin and uninstall it.  This should remove SecureLogin from the workstation. 

To verify, do the following:
- Reboot 
- Make sure the following directory has been deleted:
C:\Program Files\NetIQ\SecureLogin
- Make sure the following reg keys are gone and delete if they still exist:
HKEY_LOCAL_MACHINE\SOFTWARE\Protocom\SecureLogin
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\SecureLogin
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\Login\LDAP
HKEY_CURRENT_USER_MACHINE\SOFTWARE\Protocom\SecureLogin
HKEY_CURRENT_USER\SOFTWARE\Protocom
HKEY_ CURRENT_USER \SOFTWARE\Novell\SecureLogin
HKEY_ CURRENT_USER \SOFTWARE\Novell\Login\LDAP

If you really want to clean up, you can also delete the following directory:
C:\Users\<user name>\AppData\Local\SecureLogin  (or maybe …\Roaming\SecureLogin depending on the environment)  

Note:  The User's directory is typically NOT deleted because it contains cache and configuration info that can be used during re-install.