iprntctl.exe generates an error in VCRUNTIME140_1.dll

  • 7025200
  • 21-Jul-2021
  • 20-Aug-2021


OES 2018 SP2
OES 2018 SP3
iPrint Client 6.xx


During the iPrint client update from version 6.xx to version 6.22, iprntctl.exe generates an error in VCRUNTIME140_1.dll. This results in the upgrade not continuing.


Remove the currently installed version of the Visual C++ Redistributable package on the workstation and install the latest available version.  Then, update the iPrint Client.


Visual C++ Redistributable 2015 14.12.25810.0 was installed on the workstation. This is an old version.  Updating to version Visual C++ Redistributable 2015-2019 14.29.30037 (which is the latest version as of July 20, 2021) allowed the iPrint client to be upgraded to version 6.22.