Garbled text on the 'iPrint Printer installation' dialog when installing an iPrint printer

  • Document ID:7025134
  • Creation Date:03-Jun-2021
  • Modified Date:03-Jun-2021
    • Micro Focus Products:
      iPrint

Environment

iPrint on OES
iPrint Advanced
iPrint Appliance
iPrint Client for Mac v6.10
macOS Big Sur (11.3.0, 11.3.1, 11.4)

Situation

When installing an iPrint printer, the iPrint Printer installation' dialog shows garbled text.

Resolution

Update to the iPrint Client for Mac v6.14 which can be downloaded using this link:

Cause

The root cause is unknown other than an apparent issue with the v6.10 iPrint Client for Mac.