Garbled text on the 'iPrint Printer installation' dialog when installing an iPrint printer

  • 7025128
  • 02-Jun-2021
  • 02-Jun-2021

Environment

iPrint Appliance
iPrint Advanced
OES2018
iPrint Client for Mac v6.10
macOS Big Sur (11.30, 11.3.1, 11.4)

Situation

Mac users running macOS Big Sur and the iPrint client for Mac version 6.10 were presented with a garbled 'iPrint Printer installation' dialog as seen in the image below.

Resolution

Update the Mac Client for iPrint to version 6.14 which can currently be downloaded from:

Cause

The root cause is unknown other than an apparent issue in the 6.10 version of the iPrint client for Mac.