Retain page 2, No items found between DD-MM-YYY <time> and DD-MM-YYY <time>.

  • 7025106
  • 18-May-2021
  • 18-May-2021

Environment

Retain Unified Archiving 4.x

Situation

When a user logs into the Retain Admin Console and browses their mailbox, resulting items will always be displayed on page 1, but after selecting Next or Page 2, no items will be displayed.

Resolution

This has been reported to Retain development.

The current work-around is to search for items instead of browse for them and multiple pages will be displayed as expected.

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