Environment
ZENworks Full Disk Encryption
Situation
Depending upon FDE policy configuration, Windows may attempt to
perform a CHKDSK operation at device boot prior to initial disk
encryption. The December 2020 Windows 10 Roll-up introduced an
issue where the CHKDSK may hand at 100% when run during device
boot. Microsoft and both resolved and reintroduced this
issue since the issue was initially created.
Resolution
It is recommended to simply remove the CHKDSK request from the FDE
policy. ZCM 2020 Update 2 is expected to remove this option,
as it is not deemed necessary.
Any device experiencing the issue can simply reboot their
device and they should be presented with a screen for a few seconds
allowing them to press any key to bypass the CHKDSK process.
This should only need to be done once on any given
device.