"No Result Found" error when using miggui to "Flatten Trustees" across trees

  • 7025077
  • 13-Apr-2021
  • 13-Apr-2021

Environment

Open Enterprise Server 2018 (OES 2018) Linux
Open Enterprise Server 2018 SP1 (OES 2018.1) Linux
Open Enterprise Server 2018 SP2 (OES 2018.2) Linux

Situation

When using miggui to "Flatten Trustees" to a new container in a new tree when migrating files, the error: "No result found" pops up when attempting to select the container on the target server that will hold the new user objects.

Resolution

This is a bug and has been reported to engineering.  Here is the work around:

From iManager | LDAP | LDAP Option select he LDAP group.
Deselect "Require TLS for Simple Binds with Password"

From MIGGUI, start a new project, and while connecting to the target, deselect the option "Use SSL"

Cause

The issue is caused because MIGGUI is unable to use the self signed certificate when connecting to LDAP over SSL to run "Flatten Trustees".  By connecting via LDAP instead of LDAPS we avoid this problem.

As noted in the resolution this has been reported to engineering.  If and when a fix is made available this document will also be updated.

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