Default Credential drop-down list is blank or empty when creating a Resource Pool

  • 7025074
  • 09-Apr-2021
  • 09-Apr-2021

Environment

Privileged Account Manager 4.0

Situation

Default Credential drop-down is blank when creating a Resource Pool
Unable to select a default credential, empty drop down list
No selection available under Default Credential dropdown
Unable to create a Windows Resource Pool as can't complete default credential form

Resolution

Please modify the host from the Hosts Console and associate it to the relevant Vault Resource.

Cause

The registered agent or host needs to be associated to the Vault Resource in the Hosts Console in order to query for the appropriate credentials.