Undesired SMS messages sent with SSPR

  • 7025055
  • 18-Mar-2021
  • 18-Mar-2021

Environment

Self Service Password Reset
SSPR 4.5

Situation

SMS messages are sent for all  SSPR events
When SMS is enabled, texts are sent for everything SSPR does
Unwanted SMS messages are sent

Resolution

Upgrade to SSPR 4.5.0.3 and then disable the desired messages. 
 
To disable messages, open SSPR Configuration editor,  Settings ⇨ SMS ⇨ SMS Messages.  Click the "X" in the top right corner of the undesired messages to delete them.  No SMS message will be sent for events that have no message configured.  

SSPR 4.5.0.0 does not have the "X" to delete. option.

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