Environment
Situation
Resolution
Schedule quick calls on a recurring schedule.
These tasks would need to be made into quick calls and set to scheduled (right
column) with the appropriate interval… (monthly, bi-monthly, quarterly, semi-annually), etc.
They can be
scheduled with a customer pre-selected, this way the person who’s asking that
these tasks get done on schedule can see that they’re being done.
Additional Information
Examples would be like:
Server Maintenance Window – (Patching) – every 30 days
Expire old accounts and move them into Inactive – every 60 days
Remove cloud licenses from old accounts – every 30 days
Move old email into archive, remove from email servers – every 90 days
Test failover of HA – every 180 days