Environment
Self Service Password Reset
SSPR 4.5
Situation
User account locked in LDAP directory by intruder detect
User cannot log in to SSPR
Error 5069 when authenticating to SSPR
Forgotten password does not show link to unlock
Resolution
Set the following TWO settings in SSPR Configuration Editor under Modules ⇨ Public ⇨ Forgotten Password ⇨ Profiles ⇨ default ⇨ Options 
Allow Intruder Unlock (Adds "Unlock" button to Forgotten Password)
Allow Forgotten Password when Locked (Allows access to Forgotten Password when account is locked)
With these settings in place an "unlock" link will show on the Forgotten Password page: