Environment
ZENworks Configuration Management 2020
ZENworks Configuration Management 2017 Update 4
ZENworks Configuration Management 2017 Update 4
Situation
Beginning on March 31,2021 Apple has changed the way that APNs
(Apple Push Notifications) are being handled.
See the announcement from Apple:
Any existing and valid APN certificate will continue to work
without interruption. This issue would appear when an
administrator is attempting the annual APN certificate
renewal. If an administrator attempts to import a new APN
certificate, the validation for the new certificate will
fail. Even after a failed renewal attempt, the existing
certificate would continue to be valid and device communication
will still be maintained as long as the certificate has not
expired.
Resolution
The use of Apple's updated APN process is included in ZENworks
Configuration Management 2020 Update 2. Environments running older
versions will need to apply an official FTF prior to renewing or
creating a new APN certificate. Applying this patch will not affect
the end users or the existing APN communication, it will simply
allow the administrator to create or renew the APN certificate successfully
when necessary.
Patch for ZENworks Configuration Management 2020 Update
1:
Patch for ZENworks Configuration Management 2020:
Contact Micro Focus Customer Care for this specific FTF
Patch for ZENworks Configuration Management 17.4 FRU1:
Patch for ZENworks Configuration Management 17.4: