Environment
OES 2018 SP2
iPrint Appliance 4.x
VDI environment
Situation
When trying to install a printer that has the Xerox WorkCentre 7225 driver assigned on a VDI machine, the installation fails with the following message:
The Printer name is invalid
Resolution
Disable the "Virtual Printer" feature from the "Workplace" application.
Cause
There is a conflict with the "Virtual Printer" feature from the "Workplace" application (previously named "AppliDis Fusion") from the editor "Systancia"
Additional Information
The "Virtual Printer" feature from Workplace Systancia is used for Virtual Machines (VDI solution). It installs a "fake" driver within the VM which allows you to see the "real" printers installed on the host machine and print through them. You do not need this when using iPrint.