Repository Agent has failed to respond. No authentication credentials provided

  • 7025000
  • 04-Feb-2021
  • 05-Feb-2021


Advanced Authentication SaaS
Advanced Authentication SaaS, January 2021 release (installed Feb 4, 2021)


After restarting of the Host OS the Cloud Bridge Agent is installed on, an Error seen in the AA Admin UI:

TransportError(401, 'Repository Agent has failed to respond. Contact your system administrator. Details: {"code":401,"subCode":"TYPE_PROV_AUTHENTICATION","message":"Command failure: Type: find+chunked: [No authentication credentials provided]"}')

The Cloud Bridge Agent does not start automatically and has lost the username/password for the Agent to start up correctly.


This has been reported to Engineering.  

Current Workaround: 

After a reboot of the Host OS running the Cloud Bridge Agent run the following as root.
[root@agent]# cd agent/
[root@agent]# export DBA_USER=`cat conf/data.cfg | awk 'NR==1{print $1}' | base64 -d`
[root@agent]# export DB_PASSWORD=`cat conf/data.cfg | awk 'NR==2{print $1}' | base64 -d`
[root@agent]# docker-compose up -d


Reported to Engineering