Accessing the ZMM dashboard after Flash has been disabled

  • 7024994
  • 22-Jan-2021
  • 22-Jan-2021


Mobile Management (ZENworks Mobile Management)


On December 31, 2020 Adobe stopped distributing and updating Flash Player. ZENworks Mobile Management requires Flash to access the management console. While this does not impact the mobile device functionality, it does restrict the administrator from accessing the management console.

As previously announced as of December 31, 2020 ZENworks Mobile Management will reached it's end of life. We recommend that customers make the move to ZENworks Configuration Management for their mobile management needs. However, we realize that this may not be immediately possible and may take some time to complete.


To help extend the ability to administer the ZMM system we have created a containerized version of Firefox-ESR 60.8 with an older version of Flash Player that will not stop working on December 31, 2020. We recommend using this only for managing your ZENworks Mobile Management solution.

The containerized browser can be found here:

To use this browser to access your ZMM management console:
  1.  Copy the firefox-zmm.exe to the device where you want to access the console from.
  2.  Run firefox-zmm.exe and browse to your ZMM admin portal.
Please be advised that it is not recommended to use this browser to communicate with any other website. To further secure your server environment it is recommended that you restrict administration access to the flash console by following the steps listed in the following document:

Also please note that you may also need to go into Programs and Features on your local machine and uninstall the Flash Plugin. The browser may still attempt to use previously installed versions before using the one within the container if it is not uninstalled.