AAF 6.3.0 Managment Portal disabled after enabling Proxy

  • 7024976
  • 06-Jan-2021
  • 26-Jan-2021

Environment

Advanced Authentication 6.3.0

Situation

After enabling the proxy settings in configuration console, the configuration console (9443) is not accessible anymore. The service vabase-jetty cannot be started.

Resolution

Upgrade the appliance to the latest version of Advanced Authentication Framework.

If that is not possible, follow the steps below to re-enable the access to the Management portal.

  1. Open the advance authentication appliance as root
  2. Open vi /etc/sysconfig/proxy
  3. Scroll down to the bottom
  4. Remove spaces in the line NO_PROXY

NO_PROXY=localhost, 127.0.0.1> NO_PROXY=localhost,127.0.0.1

  1. Save - :wq!
  2. Execute: rcvabase-jetty restart
  3. In a minute check status: rcvabase-jetty status, It should show "running"
  4. Open the 9443 portal.

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