Users are logged out of Retain when trying to search in Browse

  • Document ID:7024954
  • Creation Date:08-Dec-2020
  • Modified Date:26-Jan-2021
    • Micro Focus Products:
      Retain Unified Archiving

Environment

Retain Unified Archiving 4.9.1

Situation

After upgrading to 4.9.1, when users try searching in the browse tab in Retain they are logged out of Retain.

Resolution

This appears to be a bug and has been reported to engineering.

The workaround is to make sure that there is a field selected to perform the search i.e. Mailbox, Indox, Sent items, Folder. etc.

Additional Information

This has been fixed for the 4.9.2 release of Retain.