ZENworks Endpoint Security Diagnostic tool and redirected desktop

  • 7024950
  • 08-Dec-2020
  • 08-Dec-2020

Environment


ZENworks Configuration Management 2020
ZENworks Endpoint Security Management 2020

Situation

ZENworks Endpoint Security Diagnostic tool writes its output to current user desktop unless the desktop folder is redirected.  Where to find the diagnostic output for redirected desktop.

Resolution

Look in the locations below to collect the diagnostic file:

C:\ProgramData\Novell\ZES\TempFiles 
or 
C:\Users\All Users\Novell\ZES\TempFiles