Possible problem when running GroupWise 18.3 gwmonitor on OES2018 and SLES 15

  • 7024944
  • 30-Nov-2020
  • 07-Jan-2021

Environment

GroupWise 18.3

Situation

After running rcgrpwise-ma start, gwmon is not running


Resolution

  1. Go to /opt/novell/groupwise/agents/bin and run ./gwmon

Possible error:

./gwmon: error while loading shared libraries: libnetsnmp.so.35: cannot open shared object file: No such file or directory

 

If you add the export LD_LIBRARY_PATH=/opt/novell/groupwise/agents/lib  and run ./gwmon again,  you will get this error:

MIB search path: /root/.snmp/mibs:/home/dpgiles/snmpssl/share/snmp/mibs

Cannot find module (SNMPv2-MIB): At line 0 in (none)

Cannot find module (IF-MIB): At line 0 in (none)

Cannot find module (IP-MIB): At line 0 in (none)

Cannot find module (TCP-MIB): At line 0 in (none)

Cannot find module (UDP-MIB): At line 0 in (none)

Cannot find module (HOST-RESOURCES-MIB): At line 0 in (none)

Cannot find module (NOTIFICATION-LOG-MIB): At line 0 in (none)

Cannot find module (DISMAN-EVENT-MIB): At line 0 in (none)

Cannot find module (DISMAN-SCHEDULE-MIB): At line 0 in (none)

Cannot find module (UCD-SNMP-MIB): At line 0 in (none)

Cannot find module (UCD-DEMO-MIB): At line 0 in (none)

Cannot find module (SNMP-TARGET-MIB): At line 0 in (none)

Cannot find module (NET-SNMP-AGENT-MIB): At line 0 in (none)

Cannot find module (HOST-RESOURCES-TYPES): At line 0 in (none)

Cannot find module (SNMP-FRAMEWORK-MIB): At line 0 in (none)

Cannot find module (SNMP-MPD-MIB): At line 0 in (none)

Cannot find module (SNMP-USER-BASED-SM-MIB): At line 0 in (none)

Cannot find module (SNMP-VIEW-BASED-ACM-MIB): At line 0 in (none)

Cannot find module (SNMP-COMMUNITY-MIB): At line 0 in (none)

Cannot find module (IPV6-ICMP-MIB): At line 0 in (none)

Cannot find module (IPV6-MIB): At line 0 in (none)

Cannot find module (IPV6-TCP-MIB): At line 0 in (none)

Cannot find module (IPV6-UDP-MIB): At line 0 in (none)

Cannot find module (IP-FORWARD-MIB): At line 0 in (none)

Cannot find module (NET-SNMP-PASS-MIB): At line 0 in (none)

Cannot find module (NET-SNMP-EXTEND-MIB): At line 0 in (none)

Cannot find module (UCD-DLMOD-MIB): At line 0 in (none)

Cannot find module (SNMP-NOTIFICATION-MIB): At line 0 in (none)

Cannot find module (SNMPv2-TM): At line 0 in (none)

Cannot find module (NET-SNMP-VACM-MIB): At line 0 in (none)

 

2.      If you want to get rid of these “Cannot find module” errors, you need to download the updated libnetsnmp.so.35.0.0 from the FTP server and replace the one in /opt/novell/groupwise/agents/lib.

3.      Run at /etc/opt/novell/groupwise/agents/bin/

./gwmon @/opt/novell/groupwise/agents/share/monitor.xml –hauser < hauser> --hapassword <ha user password> --hapoll < 60 >

Run rcgrpwise-ma status  to make sure gwmon status is running.

4.      If you use rcgrpwise-ma stop or status or start now, it should work.

5.      If you still have problem running gwmon or gwmon is not working as expected, refer to another TID 7024943 for in-depth troubleshooting.

Cause

A necessary file missing for gwmon

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