Unable to read QR code with Advanced Authentication smartphone method

  • 7024912
  • 06-Nov-2020
  • 06-Nov-2020


Advanced Authentication 6.3
Smartphone method


Unable to enroll smartphone method
Smartphone will not read QR code to enroll smartphone method
Nothing happens when attempting to read QR code 


Make sure the server URL is set correctly under Methods, Smartphone on the Advanced Authentication Admin page.