Installing the RWebLauncher.msi

  • 7024813
  • 11-Sep-2020
  • 19-Oct-2020

Environment

Reflection for the Web version 13.0 and newer

Situation

When installing on Windows 10 for all users on the machine

When installing on Windows Server 2016 and Windows Server 2019 and the following Windows Installer massage appears -

Resolution

Installing the Reflection for the Web Launcher msi. (RWebLauncher.msi)

Windows 10 installations -

In most situations installing the RWebLauncher.msi should not be a problem for the individual user on the Windows 10 operating system. In some cases where there are multiple accounts on a Windows 10 workstation you may want to install it for all accounts at one time. This can be accomplished in two ways.

1. Log in with the actual “Administrator” account, you can simply double click on the RWebLauncher.msi file and click on the Advanced button to install the RWebLauncher for all users.

 

 2. If you cannot log in with the actual Administrator account but can log in with an account that is a member of the Administrators Group you can run the following msiexec.exe command. In the command listed the RWebLauncher.msi had been copied to the C:\Temp directory.

C:\>msiexec.exe /i C:\Temp\RWebLauncher.msi ALLUSERS=1

 

Windows Server 2016 and 2019 installations –

On a Windows 2016 and 2019 server if you are not logged in using the Administrator account but instead are logged in using an account that is a member of the Administrators group you will receive the following message when trying to install the RWebLauncher.msi.

 

There are two ways to resolve this issue-

1. Log in using the actual Administrator account and again just double click on the RWebLauncher.msi to install it. You will see the same prompts as shown above for the Windows 10 installation.

2. Open a Command Prompt window with Administrator privileges. From the command prompt enter the following msiexec.exe command. Again for the example command the RWebLauncher.msi had been placed in the C:\Temp directory.

msiexec.exe /i C:\Temp\RWebLauncher.msi


Uninstall

To uninstall using msiexec.exe use the following command. Again for the example command the RWebLauncher.msi had been placed in the C:\Temp directory.

msiexec.exe /x C:\Temp\RWebLauncher.msi

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