Filr Desktop Client shows duplicate folder names

  • Document ID:7024781
  • Creation Date:17-Aug-2020
  • Modified Date:17-Aug-2020
    • Micro Focus Products:
      Filr

Environment

Filr 4.2.1 Clients

Situation

After update of Filr Desktop Client to version 4.2.1 Windows Explorer shows same multiple names of many folders at Filr location, for instance:

Folder A
Folder A
Folder C
Folder C
Folder C
Folder C
Folder X
Folder X

Resolution

Workaround:

1. Log out from Filr desktop client.
2. Close all open Explorer windows.
3. Open registry editor. Navigate to: "HKEY_CURRENT_USER\Software\Novell\Filr"
4. Check if "Delete File Metadata" is set to 1. If not, set it to 1.
5. Login back into the Filr desktop client.

Status

Reported to Engineering