How to access Message Tracker data from before updating to rev 119

  • 7024777
  • 10-Aug-2020
  • 17-Aug-2020

Environment

GWAVA (Secure Messaging Gateway)

Situation

Message Tracker data is missing from before running the online update.

Resolution

Some changes were made to Message Tracker on rev. 119. After updating to this rev, any message tracker data prior to the update, will be in a legacy database.

1) On the top right corner of the Message Tracker UI, there is a red flashing ! icon on the top right.


2) Hovering over it will show:


3) Click on it to toggle over to the legacy message tracker data.

4) To toggle back to the current data, click on it again.