GMS server running low on disk space

  • 7024747
  • 22-Jul-2020
  • 22-Jul-2020

Environment

GroupWise Mobility Service 18

Situation

GMS server is running low on disk space  /var/lib/datasync/mobility/attachments seems to be the problem area.

Issuing a the command: find /var/lib/datasync/mobility/attachments -type f -mtime +30 | sort | head reveals that there are files much older than the expected 30 day sync limit.


Resolution

The filenames returned in the find command are GUIDs which can be used to examine the parent object in the postgres database.   To do that:

 Log in to the postgresql terminal (psql -U datasync_user mobility)

 Run the following command for one of the attachment file names:

 select * from attachmentmaps where attachmentid in (select attachmentid from attachments where filestoreid='the_attachment_file_name');

 From this, you should get back a result with an attachmentid, objectid, and userid. Do another query using the objectid returned as follows:

 select eclass,eaction,synckey,state,tstamp from deviceimages where objectid='the_objectid_returned';

 Example:

 mobility=> select * from attachmentmaps where attachmentid in (select attachmentid from attachments where filestoreid='0ee3021e8e5b11e98bbf005056b1e37a');

           attachmentid           |      objectid       |              userid             
----------------------------------+---------------------+----------------------------------
 
0ec2b1588e5b11e98bbf005056b1e37a | 8955723509040691840 | 1a89d7e44f0b11e99f3e005056b1e37a
(1 row)

mobility=> select eclass,eaction,synckey,tstamp from deviceimages where objectid='
8955723509040691840';
 eclass | eaction | synckey |           tstamp          
--------+---------+---------+----------------------------
 Email  | add     |       0 | 2019-06-14T05:15:35.801784
 Email  | move    |       0 | 2019-06-18T10:23:49.963312
 Email  | move    |       0 | 2019-06-18T10:23:49.963312
 Email  | modify  |       0 | 2019-06-19T08:54:54.928364
(4 rows)

 

The returned information confirms that the attachment is beyond the cleanup period and can be considered orphaned.


Cause

A defect has been submitted and development is working on a solution

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