Provide Filr desktop client for external users

  • 7024733
  • 15-Jul-2020
  • 22-Jul-2020

Environment

Filr 4.2

Situation

Although this feature was never officially supported, Filr versions starting from Filr 4.1.1 allowed external users access to the Filr desktop application.

The Filr 4.2 download page (if enabled) is shown only for LDAP and internal Filr users. External users have only the "Share With Me" folder. 

How can external users get the Filr desktop client?

Resolution

Workaround:

Edit the e-mail template (Path: Port 8443 Filr Admin Console > System > Email Templates) to include a download link, such as:

==== selfRegistrationRequired.vm ====
<div class="">Also accessible via <a href="https://filr.mycompany.com/desktopapp/novellfilr/windows/x64/MicroFocusFilrSetup-x64-4.2.exe">Windows x64 client</a></div>

  • Replace "filr.mycompany.com" with the DNS name of your Filr appliance or reverse proxy, as appropriate.
  • Edit the file name, if needed. For example, if the Client is 4.3, change the reference to "MicroFocusFilrSetup-x64-4.3.exe", etc.

Additional Information

This solution is unsupported, and is provided only for your convenience. To voice your support for this feature, please visit https://community.microfocus.com/t5/Filr-Idea-Exchange/Filr-Desktop-Client-for-external-users/idi-p/2786022.