ID Provider driver returns ID: -1 when trying to get an ID.

  • 7024673
  • 08-Jun-2020
  • 08-Jun-2020

Environment

Identity Manager 4.8
Identity Manager Driver - ID Provider

Situation

After moving a driver to a new IDM 4.8 server, a -1 is returned when trying to get an ID.

[06/07/20 16:23:02.051]:idprovider :IDProviderShim: getNextID()
[06/07/20 16:23:02.051]:idprovider :IDProviderShim: Error: policy "GetContractorIDs" not registered.
[06/07/20 16:23:02.053]:idprovider :IDProviderShim: ID: -1 [ID-Provider]

Further up in the IDM 4.8 trace we see that it attempts to get the ID Policies but fails retriever them and register them.

[06/07/20 16:15:29.656]:idprovider PT:IDProviderShim: Getting policies...
[06/07/20 16:15:29.656]:idprovider PT:IDProviderShim: Creating policy ""

Where the IDM 4.6 server would get the list and register them.
[06/07/20 16:26:12.771]:idprovider PT:IDProviderShim: Getting policies...
[06/07/20 16:26:12.772]:idprovider PT:IDProviderShim: Creating policy "GetContractorIDs"

Resolution

The password for the Authentication ID: in the Application authentication information for the driver was missing on the new server.   Setting the password corrected the issue.

Feedback service temporarily unavailable. For content questions or problems, please contact Support.