Accessing "Directory Servers" page on iPrint Appliance 3.2.5 keeps spinning

  • 7024643
  • 25-May-2020
  • 26-May-2020

Environment

Micro Focus iPrint Appliance 3.2.5

Situation

When accessing the Mobile console (port 9443 tool) -> Manage iPrint Appliance -> Directory Servers, the page shows a spinning indicator and never lists the option to configure Directory Servers to import users.

Resolution

Apply iPrint Appliance 3.2.x Patch 6 thru the channel

Cause

A recent change on FILR code which is shared with the iPrint Appliance (released in patch 5) causes this issue.

Additional Information

After apply the patch, Appliance version is upgraded to version 3.2.6